Career opportunities

Customer Relations - DMA & Clearing, Analyst

Hong Kong, HK,

Metals,

Full-Time

The Customer Relations Analyst will support the Sales team ongoing client servicing and business support functions.

The role involves close coordination with internal stakeholders to ensure efficient operations, high-quality client experience, and effective delivery of marketing and business initiatives.

Key Responsibilities

  • Collaborate with Operations, Legal, Compliance, Trade Systems, and Risk teams to support seamless ongoing servicing and client integration.
  • Liaise with Sales desks to support client account management and enhance client engagement and experience
  • Support management of external business relationships and related processes
  • Identify and support cross-selling opportunities across different desks and product lines
  • Maintain strong awareness of compliance obligations in all client-facing and operational activities

Competencies, Skills & Experience

  • Minimum 2 years of relevant working experience in financial services, preferably within futures and options
  • SFC Type 2 license (or eligibility to obtain) is required
  • Proactive, adaptable, and solution-oriented mindset
  • Strong communication and interpersonal skills
  • Excellent time management and ability to meet tight deadlines
Apply to this position