Career Opportunities

About Marex

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas.

For more information visit https://www.marex.com/

The Operations Client Support department sits within the operations function, providing direct support to clients, front office and control & support areas within the organisation on a global basis.

Responsibilities:

• To Manage direct reports ensuring 1-2-1 meetings, objectives adherence and appraisals are all completed within the appropriate Time frames.
• Daily management of client services support team
• Maintain efficiencies and oversight associated to client fees and commissions
• Maintain efficiencies and oversight associated to client trade break queries
• Develop Marex clearing client portal to adhere to client and internal user requests and experience
• Ensure all members of the team are cross trained effectively
• Working closely with clients & front office salesman, assisting with all queries & requirements
• Provide assistance with any audit requests both internally and externally
• Provide assistance with the onboarding of new exchanges / CCP’s and new business initiatives
• Reporting critical issues to operations senior management
• Implementing new processes and automation where feasible
• Ensure written procedures are in place and up to date for the Department
• Efficient email management, including both personal & group mailboxes
• Ensuring compliance with the company’s regulatory requirements under the FCA.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with the FCA’s Code of Conduct
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
• To report any breaches of policy to Compliance and/ or your supervisor as required
• To escalate risk events immediately
• To provide input to risk management processes, as required.

Skills & Experience:

• Ability to work effectively under pressure in a busy environment
• Good communication skills within the team & other business areas
• Punctual & enthusiastic
• Flexible & accustomed to constant changing responsibilities
• Demonstrates enhanced understanding of Futures & Options industry in areas including; Reconciliations, Position Maintenance, Margin Calls, Delivery & Expiries and general client service
• Knowledge of XTP Back Office system
• Problem solving skills; ability to resolve issues in a timely & efficient manner
• MS Office experience
• Able to work on own initiative & be part of a team
• Attention to detail
• Ability to develop and enhance systems and processes to improve efficiency
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

Competencies:

• Excellent verbal and written communication skills
• A collaborative team player, approachable, self-efficient and influences a positive work environment
• Demonstrates curiosity
• Resilient in a challenging, fast-paced environment
• Ability to take a high level of responsibility in a fast pace and high-volume environment
• Excels at building relationships, networking and influencing others
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness

If you’re forging a career in this area and are looking for your next step, get in touch!

Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.

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