Career Opportunities

Trading Systems Support Analyst

Hong Kong Full-Time Trade Support

Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.


  • Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
  • Trading front end functionality knowledge
  • Assist in client On-Boarding
  • Exchange reporting & Compliance audits
  • High Frequency trading platform knowledge
  • User & account administration to include limits adjustments upon Risk approval
  • Manual ticket booking
  • System outage management of client trades
  • Liaison between technology dept. and business groups to communicate changes
  • On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities
  • Must be comfortable with shift coverage generally between 6:30am and 9:00pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage
  • Ensuring compliance with the company’s regulatory requirements under the HKMA
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
  • At all times complying with Marex’s Code of Conduct 
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
  • To report any breaches of policy to Compliance and/ or your supervisor as required
  • To escalate risk events immediately
  • To provide input to risk management processes, as required
  • The Company may require you to carry out other duties from time to time.


  • Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements
  • Proactive and willingness to pick up issues
  • Calm demeanour
  • Excellent verbal and written communication skills
  • A collaborative team player, approachable, self-efficient and influences a positive work environment
  • Demonstrates curiosity
  • Resilient in a challenging, fast-paced environment
  • Excels at building relationships, networking and influencing others
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness

Skills and Experience

  • Minimum of 2 years’ experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs
  • Minimum 2 years’ experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
  • Minimum of 1 years’ experience in Exchange connectivity for global derivative, commodity, cash and equity markets
  • Excellent working knowledge of database queries and excel for Compliance audits and management reporting
  • Minimum of 1 years previous experience of client On-Boarding for both Fix and bespoke API protocols
  • Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)
  • Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience
  • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this