Managing multiple currencies across global operations can create complexity and exposure to market volatility. This case study explores how Marex supported a global digital freight forwarder in simplifying FX management, reducing risk, and improving operational efficiency.
Overview
Our client is a global digital freight forwarder with offices in multiple countries, achieving a revenue of £40 million in 2023. The company facilitates shipping worldwide across ocean, air, and road transport.
Operating in a highly dynamic financial landscape, the client manages cash flow split across GBP, EUR, and USD. Exposure to multiple currencies across different geographies necessitates effective FX risk management to ensure financial predictability and cost efficiency.
Client challenges and FX exposure
Currency volatility
Reliance on spot purchases left the company exposed to unpredictable currency swings, increasing the risk of unfavourable rates.
Operational inefficiency
Managing spot FX purchases manually added complexity to operations, diverting focus from strategic priorities.
Mismatch of inflows and outflows
With a surplus of Euro inflows and USD outflows, the company faced challenges in balancing its currency exposure effectively.
FX strategy and proposed solution
The client partnered with Marex to implement an FX risk strategy, including MicroFX, an innovative FX risk management product designed to simplify currency purchasing and reduce exposure to market volatility.
Key features of MicroFX include:
Averaged rate purchases
MicroFX allowed the client to purchase a fixed amount of currency monthly, averaging rates over a three-month period. This minimised exposure to market timing risks and provided greater predictability in financial planning.
Tailored approach
Marex worked closely with the client to customise the MicroFX solution, ensuring it aligned with USD-heavy outflow needs while adapting to changes in inflows and supplier costs.
Ongoing flexibility
MicroFX’s flexibility allowed the client to adjust its strategy as its currency mix evolved, and occasionally use other products, including forwards.
“MicroFX ensures we average the rates, so I don’t have to worry about bad timing or market volatility.“Vice President of Finance Digital Freight Forwarder, UK
Results and outcomes
The implementation of MicroFX delivered significant benefits:
- Reduced risk exposure
Averaging rates over time removed the unpredictability of spot purchases, ensuring stable and manageable costs
- Operational efficiency
Automating a portion of FX purchases freed up valuable time for the finance team to focus on strategic priorities
- Improved decision-making confidence
With a predictable and automated FX strategy, the leadership had greater confidence in navigating currency volatility
- Aligned stakeholder buy-in
Marex’s consultative approach ensured that directors and stakeholders understood and supported the new FX strategy
“This solution has freed me up to focus on the bigger picture for our business.”
Key takeaways
- MicroFX simplifies FX risk management
Averaging rates over time removes the stress of market timing while providing a predictable and stable FX strategy
- Flexibility and adaptability
The client could adjust its strategy as currency flows and supplier costs changed, ensuring the solution remained aligned with business needs
- Operational and strategic benefits
Automating FX purchases reduced the manual workload, allowing the finance team to focus on high-value activities
- Collaborative approach
Marex’s hands on, personalised support was key to ensuring the solution met the client’s unique requirements
Conclusion
Marex’s MicroFX product provided our client with a tailored, effective FX risk management solution that simplified currency purchases, reduced exposure, and improved financial predictability. By combining innovative tools with a personalised consultative approach, Marex enabled the client to focus on its strategic goals while ensuring financial stability.
MicroFX offers a powerful solution for businesses managing complex currency environments. It streamlines FX risk management, minimises volatility, and enhances operational efficiency.
As the VP Finance summed up,
“MicroFX has been a game-changer – combining simplicity, flexibility, and results that matter.”
Ready to talk FX?
Get in touch today to see how FX strategy can drive commercial impact for your business.
Work referenced in this case study was completed prior to HCFX Group’s merger into Marex on 1 April 2026.
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